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Shipping Fees And Times

Arcade Controllers And Parts Shipping Fees & Times
Arcade Machine Shipping Fees And Terms?
Arcade Controllers And Parts Outside USA/Canada?
Military Ordering & APO Orders
How Do I Track My Order?
Update On Back-Ordered Items
How Much Does It Cost To Ship A Particular Product?

Arcade Controllers/Parts: Shipping Times

Xgaming ships all IN-STOCK orders SAME BUSINESS DAY if received by 10AM EST. If received after 10AM EST, your order will ship the next business day.  Refurbished items show the ship date in product title (4-6 weeks).  

Please view our USA Ground Transit Schedule to determine when your order will arrive based on your location on the map. The number of transit days is represented by BUSINESS DAYS and does not count Saturday and Sunday.  In some cases we may ship smaller items with USPS. 

Arcade Machine Shipping Details Here

Arcade Machines ship within 1 business day and takes 1-2 business days longer than the below map.  White-Glove Takes 7-11 Business Days!

 

Shipping Chart

United States Fedex Ground Transit Times

 

 

Shipping Times

International Fedex / USPS Shipping Deadlines

Please note we ship USPS and Fedex for International Shipments and they take anywhere between 3-21 business days. To see price for your country, add the item to your cart and select International Shipping to see cost.

  • 3-21 Business Days, NOT GUARANTEED
  • If items ship USPS (US Postal Service) The tracking number will not update and show you status. Please contact your local postal carrier and you can request tracking information from for local delivery, but it could take up to 3-4 weeks to Australia, Africa, etc.
  • To confirm your shipping cost, add the item to your shopping cart and you will see the guaranteed shipping rates for your order.

Customs Duties and Taxes: Your local government may impose import duties and/or VAT (Value Added Taxes) on shipments from outside your country. You are responsible for paying any taxes, duties and/or customs fees charged by your government.

We put the value of the goods (you must calculate the fees yourself)
Tankstick - $37
Dual/Solo - $30
Adapters - $5
Arcade Parts - $15

Canadians: That means you, too!  You will receive a bill from Fedex for the brokerage fees/duties for any item you order from us, BASED ON THE VALUE OF THE GOODS, we do not provide any estimates, sorry!

You can also order here from an international reseller

Military Ordering

We gladly ship to FPO locations. When filling out the address section of the cart, please place your Unit number in the "Address" field along with your box number (if required), APO or FPO in the "City" field, and select either AE, AA, or AP for the "State", and the Zip should be the same.

*NOTE: Shipping fees are not refundable for any returns.

How Much Does It Cost To Ship A Particular Product?

Our shipping prices are flat-rate, based on the weight of the goods you have ordered, so exact prices are always provided on the site.  Just click the ADD TO CART button for the products you wish to purchase. On the VIEW CART page, (reachable by clicking the top right link on this site), you can enter your zip code and we will display the exact shipping cost for your order.   You do not need to ask us for a shipping quote because all the prices are already provided when you checkout or see the view cart page.

How Do I Track My Order?

Tracking Numbers are sent on the business day following your order.  Please check your spam folder for the email. If you have not received after 2 BUSINESS days and have verified it's not in your spam folder, please click REPLY to your order email and type TRACKING NUMBER REQUEST.

If you ordered an Arcade Machine, please note you'll receive a Fedex tracking number for the PC and a separate tracking number for the machine via Freight. 

Still have  a question?  Get a case started here

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