If your tracking information shows that your package was delivered, but you can't find it:

Within 36 hours of expected delivery

• Verify the shipping address
• Look for a notice of attempted delivery
• Look around the delivery location for your package
• See if someone else accepted the delivery (neighbor or friend)
• Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail

• Wait 36 hours - in rare cases packages may say delivered up to 36 hours prior to arrival

Still have an issue, please fill out a case here