Machines are in stock and your arcade machine is shipped using top-tier North American freight companies like Conway, R&L, Dayton and USF. Your arcade ships same business day if ordered before 11AM, next business day if received after. It will arrive based on your distance from our midwest logistics center. (1-5 Business Days)
After your arcade game is picked up from our factory, we'll email you contact info for the delivery company so you can proactively schedule your desired delivery date and time. (You'll be able to schedule your own delivery date (Monday - Friday 10-4 EST)
You are permitted to inspect the entire arcade machine prior to accepting delivery.
Each Arcade Machine has handles and industrial-grade wheels so any 1 person can tilt and move into desired location.
Your arcade will be moved from the delivery truck with a palette jack into the main entrance of the home/business or garage or basement, provided there are no stairs or steps.
If the trucking company cannot facilitate threshold delivery for a justifiable reason the machine will be delivered curbside and you will need to use the wheels/handle to move machine.
After your order, we'll confirm all dimensions of entry-ways and where it's being moved to prior to scheduling pickup, the delivery provider unpacks the machine and carries inside your home/business, up/down stairs or elevator. Delivery does not include any setup of the machine, but does handle removal of packing materials. Carrier will call to set up appointment.
CANADA Fees: Arcade Machine ship to Canada with Threshold Delivery (where available), plus you will be responsible for paying a broker approximately $200 CDN for GST/PST and all related import duties and fees, payable directly to the broker prior to the arcade machine arrives. Inside/White Glove Delivery is not available for Canada, but you can have the machine delivered to your house, then if you need some labor to help move it to desired location see if U-HAUL's moving help is available in your region.
You'll find competing machines built like IKEA furniture, skimping on the indestructible design, authenticity and flexibility of an X-Arcade.
Your X-Arcade™ is backed by Xgaming's 15+ years of award-winning service and support, so your machine has a lifetime warranty on the parts taking the most abuse: indestructible joysticks, electronics, trackball, buttons or switches. Any issues, we just send a modular replacement component that any non-technical person can easily swap out.
And you can feel secure knowing someone is there to help with any problems. Your X-Arcade™ has built-in Wi-Fi so we can login to update your system or provide technical service. No need for a super-genius on site, we'll be standing by. Computer and monitor have 1 year warranty.