Your arcade machine is shipped using top-tier North American freight: Conway, R&L, Dayton and USF, not Fedex. Orders for in-stock machines ship next business day and arrive based on your distance from Chicago, IL.
Once your arcade game is picked up from our factory, we'll send you a bill of lading with the tracking information and contact info for the freight company so you can proactively schedule the delivery date/time.
All delivery options provided by our freight partners include a customer inspection and you are permitted to inspect the entire arcade machine.
How To Get Into Your Home/Business
The X-Arcade Machine and Lumber Jacques were intelligently designed with large handles on the top rear and industrial-grade wheels so any 1 person can tilt and move into desired location. The Arcade2TV and Cocktail have 4 industrial wheels (lockable) and can be rolled by 1 person or lifted by 2 persons
Picked up within 1 business day, takes 2-7 business days for delivery. The entire shipment will be moved with a palette jack from the truck into the main entrance of the home/business or the garage, provided there are no stairs or steps, the driveway is not unreasonably long or inclined (more than a few car lengths).
If the trucking company cannot facilitate threshold delivery for a justifiable reason (40 foot truck cannot access your road or driveway, difficult or unsafe for 1 person to move it) the machine will be delivered curbside and you will need to remove from the palette and use the wheels/handle to move machine. Or you will be responsible for any extra fees for small truck delivery.
Inside / White-Glove Delivery
The freight provider unpacks the machine and carries inside your home/business, up/down stairs or elevator and places near your desired standard 110 outlet. Customer must confirm all dimensions of entry-ways and where it's being moved to prior to scheduling pickup, then arrives usually within 7-12 business days. Delivery does not include any setup of the machine, but does handle removal of packing materials. Carrier will call to set up appointment.
Arcade Machine ship to Canada with Threshold Delivery (where available), plus you will be responsible for paying a broker approximately $200 CDN for GST/PST and all related import duties and fees, payable directly to the broker prior to the arcade machine arrives. Inside/White Glove Delivery is not available for Canada, but you can have the machine delivered to your house, then if you need some labor to help move it to desired location see if U-HAUL's moving help is available in your region.
We can ship your arcade anywhere in the world, check here for details
Connect your X-Arcade™ to your PC or Mac™ and enjoy thousand of arcade legends and classic video games.
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